Service Status:
Online
Service Uptime:
4/14/03
Service Issues:
none

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Terms Of Service

Please review and understand the Terms of Service below, as they cover the terms and conditions that apply to your use of this site. The Terms of Service are subject to change at anytime. By using our site, you agree to be bound and abide by the Terms of Service.

Terms & Conditions

You agree that use of CPA Server, including any applets, features, content and services accessible therein, is entirely at your own risk. CPA Server does not warrant that the service is free from bugs, viruses, errors, or other program limitations nor does CPA Server warrant access to the Internet or to any other service or content through the service. The entire liability of CPA Server for any reason shall be limited to the amount paid by the customer for the related services or content purchased from CPA Server, its authorized reseller or its service providers.

Terms of Service: CPA Server shall consist of the server benefits as stated in the CPA Server Welcome Package and the terms and conditions set forth below.

1. You agree to follow and abide by the “Client Computer Preparations” before installing the Citrix Server.
2 . You understand and agree that CPA Server reserves the right to discontinue the service of anyone who does not meet the criteria or follow all instructions and guidelines, and such criteria, instructions and guidelines shall be determined from time to time in CPA Server’s sole discretion.
3 . CPA Server does not prorate any monthly user charges. A full monthly user charge will be charged whenever the service is started. All monthly subscriptions charge are billed on the same day every month that you are setup. Non-payment of the monthly user charge will result in disconnection from the service. A $50.00 re-connect fee will be charged and paid in advance with all outstanding monthly user charges, before service will be restored. Any service disconnected more than 20 days will require a new set-up charge at current rate.
4 . CPA Server will automatically refund one months user’s charges if the service is not available for use for any three 24-hour periods during one single month. The refund will be automatically credited back to your account the next month.
5 . You understand and agree that any charges that are reversed by you for services, will not be accepted and proof of service use will be directed to the credit card company.
6. If a customer has multiple subscriptions for CPA Server, and any of those subscriptions are past due, all subscriptions are then deemed to be past due.

Terms of Support: CPA Server will provide technical support to all CPA customers for the CPA Server Only and not for software support. Software support is available at an additional cost. Check with the sales department for pricing.

Support Numbers and Times:

Online Support:
www.cpaserver.com (click on online support icon)
7:00 am to 7:00 pm CST Monday – Friday
Saturday & Sunday Support Hours to be announced.

Technical Support Hotline:
405-840-8468
7:00 am to 7:00 pm CST Monday – Friday
Saturday & Sunday Support Hours to be announced

FaxTech Support:
For non-emergency technical help, fax to 405-607-8253 and receive a response within 24 hours, Monday – Friday. Available 24 hours a day


 


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